Ready Reference


Please be advised: For your convenience, we have compiled a list of important information and services available to help make your NeoCon experience as easy and productive as possible. If there is something you need which is not included, please stop by the Sales Office/Service Desk located on your exhibit floor for assistance.

NeoCon Show Location:

The Merchandise Mart

222 Merchandise Mart Plaza

Chicago, Illinois 60654

There are several entrances to the Mart with the main taxi pick-up/drop-off located on the South Drive (river side).

Oser Communications: If you receive any type of solicitation from Oser Communications regarding  a “NeoCon Hospitality and Design Show Daily”—please note that this publication is in no way affiliated with NeoCon and will not be distributed through us or onsite at NeoCon/The Merchandise Mart in any way.  For a list of approved NeoCon media and communications opportunities, please reference our online NeoCon Marketing Manual

NeoCon Set-Up Hours / Show schedule here

NeoCon Show Hours:  Show hours are 8:30 a.m. – 5:00 p.m., on Monday, June 15th and Tuesday, June 16th and 8:30 a.m. – 3:00 p.m. on Wednesday, June 17th.  Please be advised show elevators will service exhibit floors starting at 8:00 a.m. on show days and it is recommended you are in your booth prior to that time.

Exhibitor Registration:  DON’T FORGET the deadline to register online is June 12th. Save yourself time standing in line by bringing your barcode confirmation to exhibitor registration located at the West end of aisles 5000 and 6000 on your exhibit floor (7&8) near the sales/service area.

Exhibitor Sales Office:  Visit the sales office to reserve your booth for NeoCon 2016.  Re-sign procedures will be emailed in advance of the show and a packet will be dropped off in your booth end of day, Sunday, June 14.

We can also assist you with securing a booth at NeoCon East, October 28-29 2015 in it’s new location at the Pennsylvania Convention Center. Information including our NEW floor plan layout and added product categories targeting more End Users and Facility Managers will be available soon.

NEW at NeoCon 2015: 7th and 8th floor Show Party on Tuesday June 16th from 3 p.m. until 5 p.m. Just like the showroom parties on Monday we will be publicizing our first official Show Floor Party on Tuesday night. Please consider hosting a hospitality event in your booth during this time. Click here to complete the form to promote your event. To view a list of our preferred caterers, click here.

NeoCon East

We can assist you with securing a booth at NeoCon East, October 28-29, 2015 in its new location at the Pennsylvania Convention Center. Information including our NEW floor plan layout and added product categories targeting more End Users and Facility Managers is available now to secure a space.

Exhibitor Services Desk:  Please be sure to check in at the service desk on your exhibit floor to confirm your show services and freight delivery or if you have questions regarding your booth set-up.

7th floor: 

Walter Young:  Tradeshow Services,

8th floor: 

Sergio Camargo:  Tradeshow Services,

Weekend Shipment/ Last minute:  Deliver directly to the Mart Dock (address below):

NeoCon 2015

Company Name / Booth Number and Floor

c/o Merchandise Mart Properties

222 Merchandise Mart Plaza

Chicago, IL 60654

Phone – 312-527-7559 (loading dock)

Directions to the Mart Dock:  Directions may be found on our dock hotline at (312) 527-7562.

Lead Retrieval -QRLeadr:   Office located on the 7th floor, #7-3118 at the East end of the floor.  Pick-up /return your devices to this location.

We encourage you to pick up your devices as early as possible in advance of the show opening Monday morning. Support staff will be on-site throughout the show to provide you with assistance or to answer any questions you may have.  After hours support is available via email at

Friday, June 12Saturday, June 13

Sunday, June 14

Monday, June 15

Tuesday, June 16

Wednesday, June 17







Lost and Found:  Please visit the Exhibitor Services Desk on your exhibit  floor (7 & 8) to report lost or stolen items

Wireless Internet Access- Boingo: We strongly recommend that you enroll in a plan before arriving to the mart and in advance of the show. To do so, click here

Stores located close to the Mart:

>Ace Hardware:  Click here

>CVS:  Click here

>FedEx/Kinkos:   Located on the 2nd floor of the Merchandise Mart – (near the food court): Click here for hours of operation and more information

>Food Service/ Cafes:   Located on floors 1 and 2 of the Mart and during show hours on floors 7 & 8.

Please refer to the NeoCon online Exhibitor Manual for complete operations and marketing details.